The visual guide

See what goes into a repair.

Illustrations to help explain devices, tools and visit preparation. These images do not document completed customer repairs.

Understand the issue

The exact model and symptoms help establish what needs assessment.

Confirm parts, access, workspace and an available time before travel.

Ask which functions will be checked and what limitations need discussing.

Screens, batteries and charging issues, assessed around your exact iPhone model.

A model-specific starting point for Galaxy screen, battery and charging problems.

Clear assessment for laptop performance, display, keyboard and charging issues.

Model-specific screen assessments for supported phones and laptops.

Battery assessment and replacement options for supported phones and laptops.

A clear assessment for intermittent charging, loose connections and power problems.